Shipping & Returns

At Techstoy, we are committed to providing a smooth shopping experience. Please review our shipping and return policies below.

Shipping

  • Orders are processed within 1–2 business days after confirmation.
  • Estimated delivery time:
    • Metro Cities: 3–5 business days
    • Other Locations: 4–7 business days
  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Shipping charges, if applicable, will be displayed at checkout.

Returns

We accept returns within 7 days of delivery for eligible products.

To qualify for a return:

  • The product must be unused and in its original condition.
  • Original packaging, accessories, and invoice must be included.
  • The item must not show signs of misuse or damage caused after delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos or videos of the product and packaging

After verification, we will arrange a replacement or refund, as applicable.

Refunds

Approved refunds will be processed within 5–7 business days to the original payment method.

For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI after the required details are provided.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

  • Products damaged due to misuse or improper handling
  • Products returned without original packaging or accessories
  • Products marked as non-returnable on the product page

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Techstoy
Email: techstoysupport.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)